Intelligent Decision Support in Service and Production Environments

Intelligent Decision Support Systems help manage dynamic systems in service and production environments. Evidence-Based arguments focus on Core Technologies, Applications in Service and Production, Architectural Considerations, and Evaluation Methodologies.

Evidence-based Intelligent Decision Support goes beyond Data-Driven Decision Making. The Decision Support dimension centers on Intelligent Systems in Service and Production Systems. In Service Contexts, Importance is placed on Forecasting Demand for Capacity Planning. In Production Contexts, Predictive Maintenance is critical for avoiding Downtime and Faulty Production. Thus, Intelligent Decision Support encompasses Evidence-Based Insights about Services in Dynamic Contexts.